Thank you for choosing us as your trusted source for electronics. As a small business specializing in iPads, iPhones, cameras, drones, and more since 2020, we are committed to providing you with high-quality products and excellent service.

Returns

Please note that we do not accept returns on our items, as they are sold as used products. Rest assured that before shipping, each item undergoes thorough testing to ensure its functionality and condition.

In the unlikely event that you encounter any issues with your purchase or if your item arrives damaged, please contact us via email. We are dedicated to promptly address and resolve any concerns you may have. Your satisfaction is our top priority, and we strive to provide a seamless experience for every customer.

We appreciate your understanding regarding our return policy. If you have any questions or require further assistance, please don't hesitate to reach out to us. We are here to assist you and ensure your complete satisfaction with your purchase.

Free Shipping on all UK orders

All orders placed Monday through Friday will be dispatched within 2 working days. We partner with Royal Mail, a trusted delivery service, to guarantee reliable and secure shipment of your package. Rest assured, our team works diligently to pack and send your order promptly. Once your item is on its way, you will receive a tracking number, allowing you to monitor its progress until it reaches your doorstep. Experience peace of mind knowing that we prioritise a seamless shipping process for your convenience.

Your order will be shipped via Royal Mail Tracked 48 / 2nd Class Service, which typically takes [2-4 Working Days] to reach you. Please note that delivery times may vary depending on your location.

Express Shipping Option - Sent within 1 Working Day via Royal Mail Special Delivery. Fully tracked service, guaranteed to arrive the next working day.

International Shipping

Duty Fees and Import Taxes: Please be aware that when ordering from outside of United Kingdom, your order may be subject to import duties, taxes, and customs fees levied by your government. These additional charges are not included in the item price or shipping cost displayed on our website.

Buyer Responsibility: As the buyer, you are responsible for any customs, duty, or tax fees that may apply to your order. These fees are determined by your local customs authorities and vary depending on the destination country and the value of your purchase. We recommend contacting your local customs office or tax authorities for specific information on import duties and taxes.

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No matter which shipping option you choose, we want you to shop with confidence. All of our packages are carefully prepared and dispatched promptly to ensure a safe and efficient delivery process.

Please note that delivery times may vary during peak seasons or due to unforeseen circumstances. If you have any questions or need further assistance regarding your shipping options, feel free to reach out to our friendly customer support team.

Thank you for choosing Pixels-Store for your shopping needs. We look forward to delivering your orders with care and efficiency.